Verified Reviews of Sheraton New York Times Square Hotel
Below are the verified reviews from guests that we have booked recently:
"Terrible"
Overall Score1.0/ 5
Management would not help us. They would just say they were Union and didn’t have to help us.
Michele P. (Individual traveler, booked 1 room), from
12-Aug-2024 Verified Review, stayed from Mon Aug 05 to Thu Aug 08 2024 at a $301.01 average nightly rate.
"Very Nice Hotel"
Overall Score4.0/ 5
Very nice hotel.
Cyril S. (Individual traveler, booked 1 room), from
05-Aug-2024 Verified Review, stayed from Fri Aug 02 to Mon Aug 05 2024 at a $268.67 average nightly rate.
"Fantastic Hotel."
Overall Score5.0/ 5
If I return again I will certainly stay here.
Geoff H. (Individual traveler, booked 1 room), from
19-Jul-2024 Verified Review, stayed from Tue Jul 16 to Sat Jul 20 2024 at a $297.00 average nightly rate.
"Unaware of destination fees"
Overall Score3.0/ 5
I was unaware of the destination fee and unnecessary gift card for an average Starbucks inside the property.
Sujatha D. (Individual traveler, booked 1 room), from
18-Jun-2024 Verified Review, stayed from Thu Jun 13 to Sun Jun 16 2024 at a $241.99 average nightly rate.
"Nice Hotel"
Overall Score4.0/ 5
Clean, nice hotel.
Thomas D. (Individual traveler, booked 1 room), from
01-Jun-2024 Verified Review, stayed from Wed May 22 to Mon May 27 2024 at a $358.99 average nightly rate.
"Great location, rooms clean, employees helpful."
Overall Score4.0/ 5
The location of the Sheraton is close to so many places. Employees are helpful and the rooms are clean.
Kathryn S. (Individual traveler, booked 1 room), from
31-May-2024 Verified Review, stayed from Sat May 25 to Wed May 29 2024 at a $324.00 average nightly rate.
"Amazing Hotel & Staff"
Overall Score3.0/ 5
The staff and the hotel were amazing!
Mandeep R. (Individual traveler, booked 1 room), from
02-Apr-2024 Verified Review, stayed from Wed Mar 27 to Sun Mar 31 2024 at a C$450.99 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Sheraton New York Times Square Hotel
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
Sheraton has a polished, contemporary flair that is enhanced throughout the hotel. All guest rooms feature the new ultra-comfortable pillow top Sheraton Sweet Sleeper(SM) Bed. Plus, our hotel is now 100% smoke-free for your added comfort.Located between Central Park and Times Square in the center of Manhattan's Midtown business and entertainment district. Move from your perfectly choreographed business event to preferred seating at a famous uptown eatery without missing a beat.
Green Sustainability
As a recipient of the prestigious TripAdvisor Green Leader – Silver Level award, we offer a variety of sustainability initiatives including a four-pipe HVAC system, energy-efficient lighting, motion-detection thermostats, furniture with no urea-formaldehyde resin, and paints with low VOC content and emissions. See the full list of environmentally-friendly initiatives.Decrease the carbon footprint of your next event by choosing from a variety of sustainable offerings including donating leftover prepared food, using 30%+ recycled content plastic water bottles, linen-less tables, decorating with potted plants, whiteboards in place of paper flip charts, energy-efficient digital signage and more.
Amenities / Features
Airport & Shuttle Information
LaGuardia Airport - 12 miles.
Airport Shuttle?
Sorry,
no airport shuttle available.
Breakfast Information
Buffet Breakfast daily is $37 inclusive per person.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.
We are pet Friendly. Internet / WiFI
Free WIFI in our lobby area and $14.95 per day in our guest room
About Sheraton Hotels and Resorts
- The lobby has fully-wired workstations with free Wi-Fi, printing services, morning paper, coffee, and TV
- Offers a fitness program with core performance fitness centers, in-room and restaurant dining options, and even has threir own online fitness website with programs, life tips, and personal training
- Sheraton Club Level offers guests rooms with more comfort, convenient, and space including breakfast
- Sheraton's Sweet Sleeper Bed provides the ultimate comfort with plush mattresses, soft sheets, and hypoallergenic pillows
The Sheraton Hotels and Resorts highlights above are subject to change without notice.